Terms and Conditions
These Terms and Conditions govern the use of the website and the purchase of home & kitchenware, hair care, and face care products. By accessing the website or placing an order, customers agree to comply with the terms outlined below.
1. Acceptance of Terms
By using the website and purchasing products, customers agree to follow these Terms and Conditions along with all applicable laws and regulations.
2. Product Information
All products listed are described as accurately as possible. However, slight variations in color, packaging, or appearance may occur due to lighting, screen settings, or manufacturer updates.
Product availability may change without prior notice.
3. Pricing and Payments
All prices are displayed in the applicable currency and may be updated at any time without prior notice.
Payments must be completed through the available secure payment methods provided during checkout. Orders will only be processed after successful payment confirmation unless Cash on Delivery (COD) is available.
4. Order Acceptance
Once an order is placed, it will be reviewed and processed. In certain cases, an order may be canceled or refused due to reasons such as product unavailability, pricing errors, or suspected fraudulent activity.
If an order is canceled after payment, the applicable refund will be processed.
5. Shipping and Delivery
Orders will be shipped according to the Shipping Policy. Delivery times are estimates and may vary depending on the destination, courier partner, and external circumstances.
6. Returns and Refunds
Returns and refunds are handled according to the Return & Refund Policy. Customers must follow the eligibility conditions and timelines mentioned in that policy.
7. Customer Responsibilities
Customers are responsible for:
- Providing accurate personal and shipping information
- Using products according to the recommended instructions
- Keeping login or account information secure (if applicable)
8. Limitation of Liability
No responsibility will be taken for any indirect, incidental, or consequential damages arising from the use or misuse of products purchased through the website.
Customers should review product ingredients and instructions before use, especially for hair care and face care products, to avoid allergic reactions or misuse.
9. Intellectual Property
All content on the website, including text, images, logos, and design, is protected by intellectual property laws and may not be copied, reproduced, or used without permission.
10. Changes to Terms
These Terms and Conditions may be updated or modified at any time. Continued use of the website after changes indicates acceptance of the updated terms.
11. Contact Information
For questions related to these Terms and Conditions or for customer support, contact:
support@brillix.in